I'm glad that the head librarian and head of customer service department paid attention to my comment the other day. Although I'm no...

Recently I've been complaining too much about everything. So better talk about something light like World Cup. The World Cup is getting ...

I am frustrated with the service offered in UM main library. Even though the library will be closed in 30 minutes, the librarians will start...

Finally I have received calls and sms from Canon as soon as I placed a call to one of the customer service rep, Ms Lai (thank you!) and an e...